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A critical phase in the life of a family business is succession: transition of ownership and control to a new generation.  We have seen far too many fumble the pass, and hurt the family, the business, or both.  Here are some tips on how to do it right.  When should you start?  When you first […]

At Upland Consulting, we think that’s what life as a business owner should be.  That’s why it’s so important to get really clear about your purpose for being in business.  Sure, you’re in business to make money.  But that’s just a means to an end.  Why are you really in business?  It matters a lot

We in WA, particularly the South West, have been incredibly fortunate so far in the pandemic, haven’t we?  At Upland Consulting, we like to remember to celebrate and share our good fortune.  One of our favourite ways of sharing the love is to lend via Kiva (www.kiva.org).  We like Kiva because it helps people establish

Well didn’t videoconferencing just take off?  Whoosh!  Now that we are all doing so much business communication this way, instead of in person, the problems inevitably show up more clearly.  Security, for one.  There are excellent, pro-level products out there, and many good reasons for choosing them.  We at Upland use Zoom a lot (not

Oh dear.  I read in the Australian Financial Review recently that some corporations, who now have people working from home due to the social distancing rules, have been panic-buying spy software.  The kind that counts keystrokes, reports the web sites you visit, measures levels of activity to see if you’re busy or idle.  That kind

Not exactly.  At Upland Consulting, our intention for our clients is twofold: (1) Get through this (together); (2) Prosper in the changed world afterwards.  Our priority while this lasts is to stay visible, relevant and helpful.  Here in the South West, we’re a highly diverse group of mostly small SMEs.  We carry a lot on

Tim Marwood implores people who are in an intergenerational family business to go out and engage a third party to sit with the family and plan together for the future.  Tim is the third-generation leader of a family business that he and his wife moved from dairy farming to gourmet ice cream.  He told the

At Upland Consulting, we work with a method we call the “Four Truths of Business Growth®”.  These are four inescapable truths that you will also need to work with, if you are going to navigate the deep waters of business growth.  In this series of short articles, we’ll look at the basics of the Four